Privacy policy

At Deep Eden, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

  • Personal Information: When you purchase a product, we collect personal information such as your name, email address, shipping address, and payment details.

  • Automatically Collected Information: We may also collect information about your device, browsing activity, and location using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and provide customer support.

  • Improve your shopping experience and personalize your interactions with us.

  • Send promotional emails or newsletters (with your consent).

  • Analyze website traffic and usage to enhance our site and offerings.

3. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect it. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers, such as Amazon for fulfillment, or for purposes such as payment processing and marketing (with your consent).

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of receiving marketing emails by clicking the “unsubscribe” link.

  • Request that we stop processing your data for certain purposes.

6. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this policy or via email if necessary.

7. Contact Us

If you have any questions about our Privacy Policy, please contact us at:
[support@deepeden.co]

Terms of Service

These Terms of Service govern your use of the Deep Eden website and any purchases you make. By accessing our site or buying products, you agree to these terms.

1. Product Information

We make every effort to display our products accurately, but we cannot guarantee that colors or details will exactly match the actual product.

2. Orders and Payment

All orders are processed through Amazon’s fulfillment service, ensuring reliable shipping and handling. Payment must be completed at checkout, and we accept major credit cards, PayPal, and other payment methods provided on the site.

3. Shipping and Delivery

Shipping times and costs vary based on location. All orders are shipped through Amazon. Please review our Shipping Policy for more details.

4. Returns and Refunds

We offer a 30-day return policy. If you are not satisfied with your purchase, please contact us at [support@deepeden.co] within 30 days for assistance. Please review our full Returns and Refunds policy for more details.

5. Intellectual Property

All content on the Deep Eden website, including images, text, and designs, is the intellectual property of Deep Eden. Unauthorized use or reproduction is prohibited.

6. Limitation of Liability

To the maximum extent permitted by law, Deep Eden is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted here, and by continuing to use our website, you agree to be bound by the updated terms.